Privacy Policy

Personal Information

When you register with Royal Casino, we collect:

• Name, date of birth, and contact information
• Address and identification documents
• Payment method details
• Username and password
• Communication preferences

Usage Information

We automatically collect information about your use of our services:

• Gaming activity and transaction history
• Device information and IP address
• Browser type and operating system
• Pages visited and time spent
• Cookies and similar technologies

We use your personal information to:

• Provide and maintain our gaming services
• Process deposits, withdrawals, and transactions
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Send promotional offers and communications
• Improve our services and user experience
• Provide customer support
• Conduct security monitoring and risk assessment

We may share your information with:

• Payment processors and financial institutions
• Identity verification and fraud prevention services
• Regulatory authorities and law enforcement
• Third-party service providers (under strict confidentiality)
• Legal advisors and auditors

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

We implement comprehensive security measures to protect your data:

• 256-bit SSL encryption for all data transmission
• Secure servers with firewall protection
• Regular security audits and penetration testing
• Access controls and employee training
• Data backup and disaster recovery procedures
• PCI DSS compliance for payment processing

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Enhance security and prevent fraud
• Enable social media features

You can control cookie settings through your browser preferences, but disabling cookies may affect your user experience.

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Object to processing of your data
• Request data portability
• Withdraw consent for marketing communications
• Lodge a complaint with supervisory authorities

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: For the duration of your account plus 7 years
• Transaction records: 7 years from the date of transaction
• Identity verification documents: 7 years after account closure
• Marketing communications: Until you unsubscribe
• Website usage data: Up to 2 years

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by regulatory authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

For privacy-related questions or to exercise your rights:

Email: privacy@top10royalcasino.co.uk

Phone: 1-800-PRIVACY

Mail: Royal Casino, Data Protection Officer, Privacy Department

We will respond to your privacy requests within 30 days of receipt.